Privacy Policy
Effective Date: August 25, 2025
Last Updated: August 25, 2025
TOP 1 Oil Products Company (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://top1oil.com/ (the “Site”), including any other media form, media channel, mobile website, or mobile application related or connected thereto.
Please read this policy carefully. By using our Site, you consent to the data practices described in this Privacy Policy. If you do not agree with the terms, please do not access the site.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
a. Personal Data
Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online purchases, and newsletter subscriptions.
b. Derivative Data
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
c. Financial Data
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, or exchange from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor.
d. User-Generated Content
Any information you submit through contact forms, product reviews, surveys, or other interactive features.
2. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use your information for the following purposes:
- To create and manage your account.
- To process and fulfill orders, payments, and other transactions related to the Site.
- To provide customer support and respond to your inquiries and requests.
- To send you a newsletter and other updates, promotions, and marketing communications (you may opt out at any time).
- To request feedback and contact you about your use of the Site.
- To monitor and analyze usage and trends to improve our Site’s functionality, security, and performance.
- To prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
- To comply with legal and regulatory obligations.
3. Disclosure of Your Information
We do not sell, rent, or trade your personal information. However, we may share information we have collected about you in certain situations:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
- Third-Party Service Providers: With third parties that perform services for us or on our behalf, including payment processing, shipping, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Business Transfers: In the event of a merger, acquisition, financing, or sale of all or a portion of our assets to another company.
- Affiliates: With our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
4. Cookies & Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.
5. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information.
- Access & Portability: Request a copy of the personal data we hold about you.
- Correction: Request that we correct inaccurate or incomplete information.
- Deletion: Request that we delete your personal data, subject to certain exceptions.
- Opt-Out: You may opt out of receiving marketing communications from us at any time by using the unsubscribe link in the emails we send.
For California Residents (CCPA):
California residents have specific rights regarding their personal information. These rights include the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months and the right to ask that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. To exercise these rights, please contact us. We do not sell personal information.
For EEA and UK Residents (GDPR):
If you are a resident of the European Economic Area or the United Kingdom, you have the right to access your personal data, have it corrected or erased, and restrict its processing. You also have the right to data portability.
To exercise any of these rights, please contact us using the contact information provided below.
6. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission over the Internet can be guaranteed against any interception or other type of misuse.
7. International Data Transfers
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there.
8. Children’s Privacy
Our Site is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we will take steps to remove that information from our servers.
9. Third-Party Links
The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on this page with the “Last Updated” date.
11. Contact Us
If you have questions or comments about this Privacy Policy or how your data is handled, please contact us:
TOP 1 OIL PRODUCTS COMPANY
100 N. El Camino Real
San Mateo, CA, 94401
USA
of fill out our contact form.